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Terms & Conditions

Last updated 28 July 2026

By messaging Shanti on WhatsApp or using shanticoach.in, you agree to these terms. The service is operated by NKB Growth Consultancy Private Limited, a company registered in India.

What the service is

Shanti provides anger management coaching over WhatsApp. She is an AI coach, and will say so plainly if you ask her. Sessions work from what you tell her about your own situation.

What it is not

Coaching offers guidance and practical technique. It is not medical, psychiatric, legal or financial advice, it is not therapy, and it does not guarantee any outcome. Shanti is not a licensed therapist, psychiatrist or doctor, and she does not diagnose. Please consult a qualified professional for those matters, and never use anything Shanti says to delay or replace medical or psychiatric treatment. If you are at risk of harming yourself or anyone else, contact your local emergency services or a crisis helpline immediately — in India, iCall on 9152987821.

Your responsibilities

  • You must be 18 or older.
  • Be straight with her about what is happening — she can only work with what you tell her.
  • Remember that anything you say about another person is your account of them, not theirs.
  • Do not use the service to abuse, threaten or harass.

Payment

Your first conversation is free. A full session is charged at the rate on our Payment page, and Shanti tells you the price in the chat before you pay anything. Prices are charged in rupees for Indian numbers, in the local currency for a few countries we support directly, and in US dollars everywhere else — decided by the country code of the number you message us from. All prices are inclusive of taxes, and Shanti names the exact amount and currency in the chat before you pay anything. Refunds are governed by our Refund & Cancellation Policy.

Availability

We aim to keep the service running at all times but cannot guarantee uninterrupted availability. If a paid session is disrupted by a fault on our side, we will refund or restore the time.

Limitation of liability

To the extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 30 days before the claim arose. We are not liable for decisions you take based on a coaching conversation.

Changes

We may update these terms. The date at the top shows when they last changed, and continuing to use the service means you accept the current version.

Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Bhubaneswar, Odisha.

Home Payment Refunds Privacy Terms Contact
NKB Growth Consultancy Private Limited
Bhubaneswar, Odisha 751021, India
support@shanticoach.in